Last Updated: 4 August 2025

Thank you for shopping with RASHEDX. We offer reliable and secure worldwide shipping on all orders. Please read our shipping policy before placing your order.

1. Shipping Destinations

We ship globally, including:
• United Kingdom
• Europe
• North America
• Asia & Middle East
• Australia & New Zealand

If you’re unsure whether we deliver to your location, please email us at [email protected].

2. Order Processing Time
• Orders are processed within 1–2 business days after payment confirmation
• Orders placed on weekends or UK public holidays are processed on the next business day

3. Delivery Times

Estimated delivery times based on region:

Region:   Estimated Delivery:
United Kingdom: 1–3 business days
Europe:   3–7 business days
North America:   5–10 business days
Asia & Middle East:   5–12 business days
Rest of World:   7–14 business days

Note: Delivery may be affected by customs clearance or local courier delays.

4. Shipping Charges

United Kingdom:
• Free delivery on orders over £20
• Orders under £20: shipping calculated at checkout

International:
• Rates vary by destination and order weight
• Shipping charges are displayed at checkout
• Any customs duties, import taxes, or local fees are the customer’s responsibility

5. Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. You can monitor your package online through the carrier’s website.

6. Delivery Issues

For any issues with your order (e.g., delay, loss, damage), contact us at [email protected] with your order number and any relevant photos. We’ll investigate and resolve it as quickly as possible.

7. Incorrect Address or Missed Delivery
• Double-check your delivery information before completing your purchase
• If an item is undeliverable due to incorrect address or customer unavailability, a redelivery fee may apply
• If returned to us, we can resend it after additional shipping costs are paid

8. Contact Us

For shipping-related inquiries, contact:

RASHED GLOBAL LLP
Email: [email protected]
Address: 41 Brewery Lane, Dewsbury, West Yorkshire, United Kingdom WF12 9DZ